Frequently Asked Questions

If you don't find the answers that you need, please don't hesitate to contact us

How do I book services with you?

In the first instance contact us to tell us a little bit about your dog and what you'd like from the photoshoot. 

Where are you based and do travel?

I’m based in Toronto and do the majority of my local shoots at Cherry Beach off leash dog park at sunrise on both weekdays and weekends.

How and when do I make payment?

A deposit is required to book any photoshoot – details are in the booking process. The balance is due when ordering your images. Payment can be made via e-transfer, or online via credit card or paypal. 

Do you do any indoor photo shoots?

Periodically I partner with local companies and other dog organizations to use their space for a day of mini shoot sessions (30 minute slots for each dog). Please contact us to find out the date of the next mini photo shoot session.

What happens during a typical session?

We will meet at the shoot location at the agreed time and get the dog comfortable with the camera (and sometimes flash). I will then take some practice shots to check the lighting and then will head straight into the shoot. Depending on what kind of images you have requested, you may be asked to assist in the session by holding the dog. 

Can you take photos of our children / family during our session??

I am predominantly a dog photographer and so the focus of my work will largely be on the dog. I do however work on a project whereby I capture the unique bond between a dog and it's owner and so I can incorporate some of these images into the shoot if requested.

What happens if we have bad weather?

We can shoot in all conditions apart from rain, very poor light or heavy snow. If the weather forecast looks unfavourable I will contact you the day before the proposed shoot to reschedule to a mutually agreeable time.

What happens after the shoot?

Within 2 weeks of your dog’s photo shoot, you will have access to your private gallery of edited images. From this gallery, you select those images you wish to purchase.

The number of images is dependant on the photography package you purchased. You may purchase additional images – this is explained during the selection process. 

Digital files are purchased, online, via our payment system, and you will have immediate access to your pet’s photographs.

Printed products are available in some packages and can also be purchased a la carte.

Who do you use to print your images?

I work solely GTA Imaging – a family owned and operated professional photo lab in the GTA that serves professional photographers only. Their work is of the highest quality – indeed they are the go-to printing house for professional photographers in Ontario. Turn around times are between 7-14 business days.

Do you provide any additional or unedited images?

The number of images we provide is based on the photography package you purchased.  Raw or unedited files are not released.

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